Where Did All the Tiles Go?
3.08k
Has the collection been discontinued? What’s going on at the factory? Is it true that no one knows when the material will be back in stock? Why is the selected tile nowhere to be found?
We receive these and similar questions every day. It is important for us that you have firsthand information from us and use it in your favor. Since the beginning of spring, there has been an abnormal demand on the market for building materials, including tiles. The factory, as always, runs smoothly 24/7 according to the production program, but there is still not enough material for everyone. We cannot produce tiles faster and in larger quantities at the expense of quality.
WHAT TO DO?
- We ask you to plan the purchase of tiles in advance, at least 2-3 months prior to their installation. You might think that you could order tiles from Europe instead to have them delivered faster. Unfortunately it is not true! They are dealing with the same problems, and on top of that they suffer from the shortage of raw materials for the production of tiles.
- If you contacted a store and were told that a product was out of stock – specify the production date.
- If the dealer said that the production date is unknown, then immediately write to us on Instagram (@italon_ceramica) or use the feedback form on the site! The exact or approximate date is always known for the next three months.
- If you are satisfied with the date of the material production, then order and pay for it in advance.
- Don’t forget to book the tile layer. Professionals, as a rule, are employed for half a year in advance.
